SCARLETT WINE CLUB FAQ
HOW MUCH DOES IT COST TO JOIN THE SCARLETT WINE CLUB?
There is no fee to join the Scarlett Wine Club. Wine shipments will be priced as indicated on the shipping calendar.
WHEN WILL MY CREDIT CARD BE BILLED FOR EACH SHIPMENT?
Shipments are scheduled throughout the year. We will automatically bill the credit card we have on file for your account within one week of shipping. New members who join between shipments will receive the most recent selection and continue with the months selected (with the exception of the hot summer months, when extreme temperatures can prevent shipping).
The charge will be the retail value of your shipment plus any applicable tax and shipping charges. Notification will be sent when we have charged your card and again after packages are shipped.
WHEN CAN I EXPECT TO RECEIVE MY WINE BASED ON THE SHIPPING CALENDAR?
We ship UPS Ground with an estimate of 5-7 business days for delivery. We are unable to ship to a P.O. Box APO/FPO, and an adult signature is required at the time of delivery. If you are unable to sign for your wine package on any of the 3 delivery attempts, UPS will return your package to Scarlett Wines. You have the option to have your package held for pick up or reshipped for an additional shipping fee. We cannot ship in above 80 degrees or below 30 degrees, and we cannot control what regional routes are taken and through what temperatures. Utilizing our discretion, we will not ship when there are hot or cold waves in large portions of the country. We will ship in a reasonable time period when extreme temperatures subside. We will replace bottles that are damaged in transit for an additional shipping charge if the damaged bottle is returned. No exchanges are allowed. Any shipping costs incurred for refused, missed or reshipped wines are the responsibility of the member.
HOW LONG DOES MY WINE CLUB MEMBERSHIP LAST?
Your wine club membership lasts for as long as you wish it to continue. Memberships may be canceled at any time with written notice. There will be no further obligation, except for wine shipments billed or shipped prior to receipt of notice by Scarlett Wines. All selections that have been billed are non-refundable.
WHAT BENEFITS DO I RECEIVE AS A WINE CLUB MEMBER?
Scarlett Wine Club members will receive these exceptional benefits:
- No signup fee
- 10% discount on all wine purchases, all year round
- One (1) complimentary vineyard tour for two at McGah Family Vineyards in Rutherford, Napa Valley. Enjoy a tour of the breathtaking 65-acre vineyards for a memorable and intimate experience. Advance reservation required.
- Exclusive first rights to special Wine Club selections, offers, discounts and tasting experiences
- Exclusive first rights to large format bottles
- Receive the quarterly Inside the Vine Row e-newsletter